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Preferred Qualifications
Qualifications
1. Bachelor degree in technical field or equivalent experience
2. Minimum 10 years of IT experience with at least 6 years of solid Oracle DB hands-on experience
3. Solid knowledge in Oracle DB architecture
4. Sound project management skill and experience
5. Sound experience in customer services
6. Good communication and documentation skill
7. Experience of overall Oracle products is a plus
8. Experience of Unix/Linux is a plus
9. Fluent in English and Mandarin
Personal Specification
1. Proven success of working on own initiative and managing client expectations
2. Excellent problem solving and analytical skills
3. Ability to work under pressure, especially in escalated situations
4. Independent working capability
5. Excellent written and verbal communication skills
6. Ability to work as a team player and well as on own initiatives
7. Good presentation skills
This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area. The ATAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation. He/she will serve as Oracle's support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills. The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support, Expert Services, Sales, Consulting, Product Development, etc.) and marshalling resources as necessary to resolve problems.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Demonstrated success at Oracle for at least 3 years and as a Technical Account Manager for at least 2 years, including involvement in at least 5 successful customer deployments. Recommended 7-10 years of professional Information Systems implementation experience. Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences). Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc. Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations. Industry experience is desired.
Job: Support
Travel: Yes, 25 % of the Time
Location: TW-TW,Taiwan-Taipei
Job Type: Regular Employee Hire
Organization: Oracle
